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Your Journey
Security & Facility Management

How a Corporate Campus Cut Security Costs 35% with Patrol Robots

Corporate campus operator, 2.1M sq ft across 8 buildings

35%

Cost reduction

+280%

Incident detection

100%

Patrol coverage

-67%

After-hours incidents

The Problem

What they were up against

TechPark managed 2.1M sq ft of premium office space but faced escalating security costs, inconsistent patrol coverage, and blind spots in overnight monitoring.

  • Security budget was $2.8M/year for 24/7 coverage across 8 buildings and outdoor areas
  • Guard patrol consistency varied widely — GPS tracking showed 40% of scheduled routes were incomplete
  • After-hours incidents (break-ins, vandalism) were increasing 15% year-over-year
  • Tenant satisfaction with security was declining, threatening lease renewals worth $45M annually
The Solution

What they deployed

Deployed autonomous outdoor patrol robots for perimeter monitoring and indoor robots for after-hours building sweeps, augmenting the existing guard team.

Robot/System

Knightscope K5 outdoor patrol units + Cobalt indoor patrol robots

  • 4 outdoor K5 units covering parking lots, perimeters, and common areas 24/7
  • 6 indoor Cobalt units handling after-hours building sweeps across 8 buildings
  • 360-degree cameras, thermal imaging, license plate recognition, and anomaly detection
  • All data feeds into central security operations center with human oversight
Implementation

How they did it (6 months)

1

Assessment

1 month

Mapped all patrol routes, identified coverage gaps, and designed robot patrol patterns

2

Outdoor deployment

2 months

Installed 4 outdoor units with charging stations and mapped perimeter routes

3

Indoor deployment

2 months

Deployed 6 indoor units with elevator integration and after-hours scheduling

4

Integration

1 month

Connected robot feeds to SOC, trained guards on robot-augmented workflows

Results

What they achieved

35%

Cost reduction

Security budget dropped from $2.8M to $1.82M annually

+280%

Incident detection

Anomaly detection caught issues guards consistently missed

100%

Patrol coverage

Every scheduled route completed, vs 60% with guards alone

-67%

After-hours incidents

Break-ins and vandalism dropped within 3 months of deployment

Payback Period

11 months

The robots don't replace our guards — they make our guards dramatically more effective. Guards now respond to real alerts instead of walking empty parking lots at 3am.

Director of Security

TechPark Management Group

Lessons Learned

Key takeaways

1

Robot patrol is not about replacing guards — it's about eliminating the low-value patrol routes so guards handle high-value tasks

2

Thermal imaging detected a failing HVAC unit that would have caused $200K in water damage — unexpected ROI

3

Tenant perception of security improved immediately — visible robots signal investment in safety

4

Weather resilience was critical — robots needed to operate reliably in rain, heat, and cold

5

License plate recognition data also helped with parking management, an unplanned benefit that offset costs further

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