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InTouch Health (Teladoc)

InTouch Vita

[MED]· 2022
78.9

ROBOSCORE™ METHODOLOGY — 9 DIMENSIONS

Performance22%
Reliability20%
Ease of Use15%
Intelligence15%
Vendor Reliability10%
Value9%
Ecosystem7%
Safety5%
Design4%

Independently verified.
Not manufacturer-provided.

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InTouch Health (Teladoc)InTouch Vita

BEST FOR

Healthcare and clinical settings

AVOID IF

Budget is primary constraint and manual alternatives exist

PAYBACK

TBD

COMPLEXITY

TBD

Telepresence robot enabling remote physician consultation. HD camera, dual monitors, and integrated medical devices (stethoscope, otoscope). Used for stroke assessment, ICU rounding, and specialist consults. Teladoc Health platform.

Performance
7825%
Reliability
8220%
Ease of Use
8415%
Intelligence
7615%
Value
7610%
Ecosystem
728%
Safety
825%
Design
762%

Other

TypeMedical telepresence
CameraHD + zoom
DevicesStethoscope, otoscope
DisplayDual monitors
PlatformTeladoc Health
ApplicationsStroke, ICU, specialist consult

Purchase Costs

MSRP

CURRENT

RFQ

Operating Costs (Annual)

MAINTENANCE LOW

MAINTENANCE HIGH

2
$25/hr
1
$50,000

Monthly savings

$8,333

Payback period

6mo

3-year net ROI

500%

5-year savings

$450,000

IntervalTaskEst. Cost
DailyVisual inspection & debris removal
WeeklySensor calibration check & log review
MonthlyLubrication, belt/chain tension check$50–150
6-MonthFull mechanical inspection & software update$500–2,000
AnnualComprehensive overhaul & recalibration$2,000–10,000

Service Details

Warranty:Contact Vendor
Support:Contact Vendor
Response:Contact Vendor
Spare Parts:Contact Vendor

Operator Training

Contact Vendor

Typical Training Plan

SAFETY & BASICS

2–4 hours

OPERATIONS

4–16 hours

TROUBLESHOOTING

2–8 hours

MAINTENANCE

4–16 hours

Before purchasing the InTouch Vita, ask the vendor these critical questions:

  1. 01What is the total cost of ownership over 5 years?
  2. 02What does the warranty cover, and what's excluded?
  3. 03What is your average response time for critical issues?
  4. 04Can you provide references from similar deployments?
  5. 05Is a pilot program available before full commitment?

... and 15 more critical questions

78.9/ 100
Performance
7825%
Reliability
8220%
Ease of Use
8415%
Intelligence
7615%
Value
7610%
Ecosystem
728%
Safety
825%
Design
762%

Purchase Price

RFQ

Est. Annual Maintenance

Contact Vendor

5-Year Total

Cost per Shift

Cost per Hour

Based on industry averages. Actual costs vary.

InTouch Health (Teladoc)

Founded

EST. 2002(24 years)

Funding

NOT DISCLOSED

Employees

NOT DISCLOSED

HQ

US

Vendor Health Score

NOT RATED

No certifications listed

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