SoftBank Robotics
SoftBank Pepper for Care
ROBOSCORE™ METHODOLOGY — 9 DIMENSIONS
Independently verified.
Not manufacturer-provided.
$22,000
3h runtime
BEST FOR
Eldercare & Companion applications
AVOID IF
Budget is primary constraint and manual alternatives exist
PAYBACK
TBD
COMPLEXITY
TBD
Pepper robot configured for elder care settings. Social interaction, exercise coaching, trivia games, and daily activity facilitation. Emotion recognition for personalized engagement.
Physical
| Weight Kg | 28 |
Performance
| Battery Hrs | 3 |
Intelligence
| Sensors | 3D cameras + touch sensors |
Other
| Ai | Emotion recognition + conversational |
| Emotion | Multi-modal emotion detection |
| Functions | Social interaction, exercise coaching, trivia, activity facilitation |
| Height Cm | 121 |
Purchase Costs
MSRP
$22,000
CURRENT
$22,000
Operating Costs (Annual)
MAINTENANCE LOW
—
MAINTENANCE HIGH
—
5-Year Summary
$22,000
Purchase price + estimated 5 years maintenance
Monthly savings
$8,333
Payback period
3mo
3-year net ROI
1264%
5-year savings
$478,000
| Interval | Task | Est. Time | Est. Cost | Type |
|---|---|---|---|---|
| Daily | Visual inspection & debris removal | 5–10 min | — | Operator |
| Weekly | Sensor calibration check & log review | 15–30 min | — | Operator |
| Monthly | Lubrication, belt/chain tension check | 1–2 hrs | $50–150 | Technician |
| 6-Month | Full mechanical inspection & software update | 4–8 hrs | $500–2,000 | Certified Tech |
| Annual | Comprehensive overhaul & recalibration | 1–2 days | $2,000–10,000 | OEM / Partner |
Service Details
Operator Training
Contact Vendor
Typical Training Plan
SAFETY & BASICS
2–4 hours
OPERATIONS
4–16 hours
TROUBLESHOOTING
2–8 hours
MAINTENANCE
4–16 hours
Before purchasing the SoftBank Pepper for Care, ask the vendor these critical questions:
- 01What is the total cost of ownership over 5 years?
- 02What does the warranty cover, and what's excluded?
- 03What is your average response time for critical issues?
- 04Can you provide references from similar deployments?
- 05Is a pilot program available before full commitment?
... and 15 more critical questions
Purchase Price
$22,000
Est. Annual Maintenance
Contact Vendor
5-Year Total
—
Cost per Shift
—
Cost per Hour
—
Based on industry averages. Actual costs vary.
SoftBank Robotics
Founded
EST. 2012(14 years)
Funding
NOT DISCLOSED
Employees
NOT DISCLOSED
HQ
JP
Vendor Health Score
NOT RATED
No certifications listed
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